Terms and Conditions
Golf Swing Analysis Service
Last Updated: 27 July 2025
1. Introduction & Acceptance
1.1 About These Terms
These Terms and Conditions ("Terms") govern your use of our golf swing analysis service ("Service") provided by [Company Name] Limited ("we", "us", "our"). The Service uses artificial intelligence technology, specifically Google Gemini AI, to analyse golf swing videos and provide feedback.
1.2 Age Requirement
You must be at least 18 years old to use our Service. By using the Service, you confirm that you meet this age requirement.
1.3 Accepting These Terms
By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use our Service. Your continued use of the Service after any changes to these Terms constitutes your acceptance of the updated Terms.
2. Service Description
2.1 What We Provide
Our Service analyses golf swing videos using artificial intelligence to provide:
- Technical swing analysis
- Movement pattern identification
- Suggested improvements
- Performance metrics
2.2 Google Gemini AI Integration
We use Google's Gemini AI technology to process and analyse your golf swing videos. This involves sending your video data to Google's servers for processing. By using our Service, you acknowledge and consent to this data processing.
2.3 Important Disclaimers
Our Service is NOT:
- Medical or physiotherapy advice
- A substitute for professional golf instruction
- A guarantee of improved performance
- Suitable for diagnosing or treating injuries
Always consult qualified professionals for:
- Medical concerns or pain
- Professional golf instruction
- Injury prevention or treatment
3. User Obligations
3.1 Accurate Information
You agree to:
- Provide accurate and complete information
- Keep your account information up to date
- Not impersonate others or provide false information
3.2 Lawful Use
You must use our Service lawfully and agree not to:
- Violate any laws or regulations
- Infringe on others' rights
- Upload inappropriate or offensive content
- Attempt to damage or disrupt our Service
3.3 Video Content Requirements
Videos submitted for analysis must:
- Feature only yourself or individuals who have consented
- Not contain inappropriate or offensive content
- Be of sufficient quality for analysis
- Not infringe any third-party rights
4. Biometric Data & AI Processing
4.1 Explicit Consent Required
By uploading golf swing videos, you explicitly consent to:
- The collection and processing of biometric data (body movements and positioning)
- Automated analysis using Google Gemini AI
- Storage of analysis results
4.2 How AI Processing Works
Your videos are:
- Uploaded to our secure servers
- Transmitted to Google Gemini AI for analysis
- Processed to identify movement patterns
- Returned with analytical insights
4.3 Your Rights Regarding AI Processing
You have the right to:
- Request human review of AI-generated analysis
- Object to automated decision-making
- Request deletion of your biometric data
- Withdraw consent at any time (this will prevent future processing but not affect past analyses)
4.4 Data Deletion
You can request deletion of your videos and biometric data at any time by contacting us. We will delete your data within 30 days of your request, except where we are legally required to retain it.
5. Privacy & Data Protection
5.1 Privacy Policy
Our full Privacy Policy, available at our privacy page, explains in detail how we collect, use, and protect your personal data. By using our Service, you acknowledge that you have read and understood our Privacy Policy.
5.2 Key Data Processing Points
- What we collect: Videos, account information, usage data
- How we use it: To provide swing analysis and improve our Service
- Who we share with: Google (for Gemini AI processing), as detailed in our Privacy Policy
- How long we keep it: As specified in our Privacy Policy
5.3 International Data Transfers
Your data may be transferred to and processed in countries outside the UK, including the United States (for Google Gemini processing). We ensure appropriate safeguards are in place for such transfers in accordance with UK data protection law.
5.4 Your Data Rights
Under UK data protection law, you have rights including:
- Access to your personal data
- Correction of inaccurate data
- Deletion of your data (right to erasure)
- Restriction of processing
- Data portability
- Objection to processing
To exercise these rights, contact us at support@[domain].com
6. Payment & Refunds
6.1 Pricing
- Current prices are displayed on our website
- All prices are in GBP and include VAT where applicable
- We reserve the right to change prices with 30 days' notice
6.2 Payment Methods
We accept payment by:
- Credit/debit card
- PayPal
- Other methods as displayed on our website
6.3 14-Day Cooling-Off Period
As a consumer, you have the right to cancel within 14 days of purchase without giving any reason. This is your statutory cooling-off period.
6.4 Refund Exceptions
Your right to cancel expires once we begin processing your video at your express request. By uploading a video for analysis, you:
- Expressly request we begin the service immediately
- Acknowledge you lose your right to cancel once processing begins
6.5 Refund Process
Valid refunds will be processed within 14 days using the same payment method you used for purchase.
7. Intellectual Property
7.1 Your Content
You retain all ownership rights to videos you upload. By uploading content, you grant us a limited, non-exclusive licence to:
- Process your videos for analysis
- Store videos for your access
- Create analytical data from your videos
7.2 Our Analysis
The AI-generated analysis, insights, and recommendations we provide are our intellectual property. You receive a personal, non-transferable licence to use this analysis for your own golf improvement.
7.3 Restrictions
You may not:
- Resell or commercially distribute our analysis
- Reverse engineer our analytical methods
- Use our Service to create a competing product
8. Liability Limitations
8.1 No Liability for Injuries
IMPORTANT: We are not liable for any injuries that may result from following suggestions provided by our Service.
Always:
- Warm up properly before practicing
- Consult professionals if you experience pain
- Use your own judgment about your physical capabilities
8.2 Professional Advice Disclaimer
Our Service does not provide:
- Medical advice
- Physiotherapy guidance
- Professional golf instruction certification
Always seek appropriate professional advice for these needs.
8.3 Service Availability
We strive to maintain Service availability but do not guarantee:
- Uninterrupted access
- Error-free operation
- Specific analysis timeframes
8.4 Limitation of Liability
To the fullest extent permitted by law:
- Our total liability is limited to the amount you paid for the Service
- We exclude liability for indirect, consequential, or incidental damages
- These limitations apply regardless of the legal theory of liability
9. Termination
9.1 Your Termination Rights
You may terminate your account at any time by:
- Using the account deletion feature in your settings
- Contacting our support team
- Sending written notice to our registered address
9.2 Our Termination Rights
We may suspend or terminate your access if you:
- Breach these Terms
- Engage in fraudulent activity
- Misuse the Service
- Fail to pay fees due
9.3 Effects of Termination
Upon termination:
- Your access to the Service ends immediately
- We will retain data as required by law or as specified in our Privacy Policy
- You remain liable for any outstanding fees
- Sections of these Terms that should survive (like liability limitations) remain in effect
10. General Provisions
10.1 Governing Law
These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over any disputes.
10.2 Dispute Resolution
Before taking legal action, we encourage you to contact us to resolve disputes informally. If we cannot resolve the dispute, you may pursue formal proceedings.
10.3 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between us regarding the Service.
10.4 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full effect.
10.5 No Waiver
Our failure to enforce any provision of these Terms is not a waiver of that provision.
10.6 Changes to Terms
We may update these Terms from time to time. We will notify you of material changes via email or through the Service. Your continued use after changes constitutes acceptance.
11. Contact Information
[Company Name] Limited
Complaints Procedure
If you have a complaint:
- Contact our support team at support@[domain].com
- We aim to respond within 5 working days
- If you're not satisfied, you may escalate to our Customer Service Manager
- For unresolved disputes, you may contact relevant ombudsman services or trading standards
Data Protection Queries
For data protection matters, contact our Data Protection Officer:
- Email: dpo@[domain].com
- Post: Data Protection Officer, [Company Address]
By using our Service, you confirm that you have read, understood, and agreed to these Terms and Conditions.
Need help understanding these terms? Contact our support team